Terms of Service

Effective: July 6, 2026

Caller 9 is currently in pre-launch: caller9.app is a marketing site and waitlist for our upcoming broadcast phone system, with open beta expected July 2026. These Terms govern your use of caller9.app and the waitlist today, and will govern the Caller 9 Service itself once it launches.

1. Acceptance of Terms

By accessing caller9.app or joining the waitlist (together, the "Site"), you agree to these Terms of Service ("Terms"). If you don't agree, don't use the Site. These Terms are between you and Caller 9 Inc., 204-1110 Government St, Victoria, BC V8W 1Y2, Canada ("Caller 9," "we," "us").

2. Changes to These Terms

We may update these Terms as the Site and Service evolve. We'll post the revised Terms here with a new effective date. Continuing to use the Site after changes take effect means you accept them.

3. The Waitlist and Beta Program

• Joining the waitlist does not guarantee you access to the beta or to any future version of the Service.
• Features, pricing, and availability described on the Site are illustrative and subject to change before general availability.
• Beta software, once available, is provided to help us test and improve the Service and may contain bugs, downtime, or incomplete features.

4. Eligibility

You must be at least the age of majority in your province or territory of residence to join the waitlist or use the Service, and if you're acting on behalf of a station or organization, you confirm you're authorized to bind it to these Terms.

5. Acceptable Use

You agree not to:

• use the Site or Service for any unlawful purpose or in violation of any applicable telecommunications, broadcasting, or anti-spam law;
• attempt to circumvent rate limits, security controls, or bot protections on the Site;
• submit false or misleading information on the waitlist form;
• interfere with or disrupt the Site's operation or infrastructure;
• use the contest or call-routing features, once available, to defraud listeners or manipulate outcomes in violation of applicable broadcast standards.

6. Intellectual Property

The Site, including its design, text, graphics, and the Caller 9 name and logo, is owned by Caller 9 Inc. or its licensors and protected by copyright and trademark law. You may not copy, modify, or redistribute it except as necessary to use the Site normally.

7. Third-Party Services

The Site relies on third-party infrastructure, including Cloudflare (hosting) and Google Analytics (site analytics), and the Service, once launched, will rely on third-party telecommunications carriers and infrastructure providers to deliver calls. We aren't responsible for the availability or conduct of these third parties, though we choose them carefully.

8. Disclaimer of Warranties

THE SITE AND, WHEN AVAILABLE, THE SERVICE ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, EXCEPT WHERE SUCH DISCLAIMERS ARE NOT PERMITTED BY LAW.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CALLER 9 INC. WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, OR DATA, ARISING FROM YOUR USE OF THE SITE OR SERVICE, EVEN IF WE'VE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF THESE TERMS WILL NOT EXCEED ONE HUNDRED CANADIAN DOLLARS (CAD $100). NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW.

10. Indemnification

You agree to indemnify and hold Caller 9 Inc. harmless from any claims, damages, or expenses (including reasonable legal fees) arising from your violation of these Terms or misuse of the Site or Service.

11. Governing Law

These Terms are governed by the laws of British Columbia and the federal laws of Canada applicable in British Columbia, without regard to conflict-of-law principles.

12. Dispute Resolution — Arbitration and Class Action Waiver

Except where prohibited by applicable law, you and Caller 9 Inc. agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Site or Service will be resolved by final and binding arbitration in Victoria, British Columbia, under the Arbitration Act (British Columbia), rather than in court, except that either party may bring an individual action in small claims court where the claim qualifies.

You and Caller 9 Inc. agree that any arbitration will be conducted on an individual basis only, and not as a class, collective, or representative action. Nothing in this section waives any right or protection that cannot lawfully be waived under British Columbia's Business Practices and Consumer Protection Act or other applicable consumer-protection law; where such a right applies and cannot be arbitrated away, this section applies only to the extent permitted by law.

13. Termination

We may suspend or remove your waitlist entry, or, once available, your access to the Service, if you violate these Terms. You may stop using the Site or ask to be removed from the waitlist at any time by emailing us.

14. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full effect, and the unenforceable provision will be interpreted to best reflect its original intent.

15. Entire Agreement

These Terms, together with our Privacy Policy, are the entire agreement between you and Caller 9 Inc. regarding the Site and waitlist, and supersede any prior agreements on the subject.

16. Contact Us

Caller 9 Inc.
204-1110 Government St
Victoria, BC V8W 1Y2, Canada
help@caller9.app  ·  (833) 399-0999